UMANG

UMANG (Unified Mobile Application for New-age Governance) is a government app that gathers links to many public services in one place, such as certificate requests, bill payments and pension-related services.

What you can expect

• A single login to reach services from different departments.
• Search by department or by service name.
• Status tracking for applications where a department supports it.

Limits

The services available differ by state and department, and some tasks still redirect you to a department website. Before you submit sensitive details, confirm that you are inside the official app, as explained in our guide on spotting fake apps.

It pairs well with DigiLocker, because many applications ask for documents that you can fetch from there.

Our verdict

UMANG is a doorway rather than a destination: it gathers links to many government services, and what you can do depends on your state and the department. It is most useful for checking whether a service exists and starting the process, but some tasks will still send you to a department website. Make sure you are inside the official app before entering sensitive details.

What to do inside UMANG

• Search by the service name, for example a certificate or a bill, instead of browsing through every department.
• Check the department name on the service page before you enter personal details.
• Note the application or reference number after you submit. You will need it to track the request later.
• If a service redirects you to a department website, check that the address ends in .gov.in or .nic.in before you log in.

Short answers

Do I have to pay anyone to use UMANG? No. Official services are used directly, and no agent is needed. Be careful of anyone asking for payment to use them for you.

Are all services available in every state? No. Availability differs by state and department.

In practice: A senior citizen wants to know how to check a pension-related service. Instead of searching on random websites, they open the official app, find the department and read the steps before entering any details.

Read next

Many services ask for documents you can fetch from DigiLocker. See how to spot fake apps before you install anything, and Aadhaar safety for protection.